Turn Every Referral Into Reimbursement
Automated Referral Management for FQHCs & Community Health Centers
Stop losing revenue from incomplete referrals. Get audit-ready documentation automatically.
Enterprise Security & Compliance
HIPAA Compliant
Full compliance with healthcare privacy regulations
SOC 2 Type II
Independently audited security controls
256-bit Encryption
Data encrypted in transit and at rest
99.9% Uptime
Reliable access when you need it
Are You Losing Revenue to Referral Gaps?
Missed Reimbursements
Incomplete referrals mean lost government reimbursements—revenue your center depends on.
Audit Nightmares
Missing reports and incomplete documentation put you at risk during HRSA audits.
Staff Overwhelm
Your team spends hours chasing patients, clinics, and missing results instead of caring for patients.
Patient No-Shows
Patients don't understand the process, forget appointments, or can't find the clinic.
How Expected Healthcare Works for Your FQHC
Submit Referrals in Seconds
Your providers submit referrals through our platform and select the specialist clinic—no more fax machines or phone calls.
- Integrates with your existing workflow
- Select from verified imaging centers & labs
- Digital tracking from day one
We Handle Everything
Our team takes over patient coordination so your staff can focus on what matters—patient care.
- Automated patient outreach & verification
- Guaranteed fax delivery to clinic
- Appointment scheduling on behalf of patient
- Reminder calls & texts to prevent no-shows
- Optional courier pickup service
Audit-Ready Results
After the appointment, we automatically retrieve all reports and store them for instant access.
- Results automatically pulled to our platform
- Available to referring provider, clinic, and patient
- Securely stored for audit compliance
- Instant access when HRSA comes calling
Why FQHCs Choose Expected Healthcare
Maximize Reimbursements
Complete more referrals successfully and capture every dollar of government reimbursement you've earned.
HRSA Audit Ready
All referral documentation and results stored securely and accessible instantly for compliance.
Save Staff Time
Eliminate hours of phone tag with patients and clinics. Your team gets time back for patient care.
Better Patient Outcomes
Higher completion rates mean your patients get the care they need, when they need it.
HIPAA Compliant
Enterprise-grade security and full HIPAA compliance to protect your patients and your center.
Full Visibility
Track every referral from submission to completed results. Know exactly what's happening.
Before vs. After Expected Healthcare
See the difference automated referral management makes for your FQHC
| Feature | ❌ Before Expected | ✅ After Expected |
|---|---|---|
| Referral Submission | Manual faxes, phone calls, paperwork | Digital submission in 30 seconds |
| Patient Outreach | Staff calling patients multiple times | Automated calls, texts & reminders |
| Appointment Scheduling | Patients responsible for booking | We schedule on patient's behalf |
| Referral Completion Rate | 40-50% average | >80% with Expected |
| Staff Time/Week | 15+ hours on referral coordination | Near-zero manual effort |
| Results Retrieval | Staff chasing down reports | Automatic delivery to platform |
| Audit Preparedness | Scrambling to find documents | All records instantly accessible |
| Patient No-Shows | High rate, lost reimbursements | Reduced with automated reminders |
| Transportation Options | Patient's problem to solve | Optional courier service available |
Calculate Your FQHC's Savings
See how much time and money you could save with Expected Healthcare
Enter Your Numbers
How many referrals does your center process per month?
What percentage of referrals are successfully completed?
Average government reimbursement per completed referral
Average hourly cost for referral coordination staff
Your Estimated Results
Additional Completed Referrals/Month
+42
Additional Monthly Reimbursement
$6,300
Staff Hours Saved/Month
48 hours
Staff Cost Savings/Month
$1,200
Total Monthly Value
$7,500
The FQHC Referral Management ROI
Based on data from community health centers using our platform:
Frequently Asked Questions
How does pricing work for FQHCs?
We offer special pricing for federally qualified health centers. Contact us for a custom quote based on your referral volume. Most centers see ROI within the first 90 days through increased reimbursement capture.
Does this integrate with our EHR?
Yes! We integrate with major EHR systems including Epic, Cerner, athenahealth, and eClinicalWorks. We can also work with your system via HL7 or FHIR standards.
What happens if a patient misses their appointment?
Our system automatically attempts to reschedule and notifies your team. We track multiple contact attempts and provide full documentation of outreach efforts.
How long does implementation take?
Most FQHCs are up and running within 2-4 weeks. We handle all technical setup and provide comprehensive staff training.
Is patient data secure and HIPAA compliant?
Absolutely. We're fully HIPAA compliant. All data is encrypted in transit and at rest, and we undergo regular security audits.
Can you help with transportation barriers?
Yes! We offer an optional courier pickup service for patients who need transportation assistance. This is particularly helpful for elderly or disabled patients in your community.
Ready to Maximize Your Referral Reimbursements?
Join community health centers nationwide that are completing more referrals and capturing more revenue.
Schedule Your Free Demo
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📞 We'll contact you within 24 hours to schedule your personalized demo.