Baystate Franklin Medical Center

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3.2 ( 149 reviews)
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About this practice

Baystate Franklin Medical Center is an 89-bed hospital in Greenfield, MA, operated by Baystate Health. The facility provides emergency medicine, laboratory services, mammography, surgery, and obstetrics services including The Birthplace,...

Accepted Insurance

  • Aetna
  • Ambetter
  • Beacon Health Options
  • Blue Cross Blue Shield
  • BMC HealthNet Plan
  • CeltiCare Health Plan
  • Children's Medical Security Plan
  • Cigna
  • Commonwealth Care Alliance
  • ConnectiCare
  • Consolidated Health Plans
  • Coventry / First Health
  • Fallon Health Plan
  • Harvard Pilgrim Health Care
  • HealthNet Federal Services
  • Health New England
  • HMC / Northeast Health Care Alliance
  • MassHealth
  • Medicare
  • MultiPlan
  • NHP
  • Northeast Direct
  • Oxford
  • Senior Whole Health
  • Serenity Care
  • Tufts Health Plan
  • Tufts Network Health (specialty care only)
  • UniCare
  • United Healthcare
  • US Family Health Plan

Insurance data sourced from baystatehealth.org | Last updated: 2026. Please contact the clinic to verify coverage before your visit.

Hours of Operation

Open 24 hours
SundayOpen 24 hours
MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours

Procedures at Baystate Franklin Medical Center

Performed at this clinic

  • Ultrasound
  • Routine Screening Mammogram
  • Interventional Radiology

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Accreditations

American College of Radiology 4 active programs · 1 expired
  • Active: Mammography Accreditation Program Active through May 2029
  • Active: Ultrasound Accreditation Program Active through Mar 2029
  • Active: Stereotactic Breast Biopsy Accreditation Program Active through Jul 2028
  • Active: Breast Ultrasound Accreditation Program Active through Nov 2026
  • Expired: CT Accreditation Program Expired Sep 2026

Source: accreditationfacilitylist.acr.org

Frequently Asked Questions for Baystate Franklin Medical Center

Where is Baystate Franklin Medical Center located?
The clinic is located at 164 High St, Greenfield, MA 01301.
What are the hours of operation for Baystate Franklin Medical Center?
The clinic's hours of operation are:
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
What is the phone number for Baystate Franklin Medical Center?
You can reach the clinic by calling (413) 773-0211.
What procedures does Baystate Franklin Medical Center perform?
The clinic performs the following procedures:
  • Ultrasound
  • Routine Screening Mammogram
  • Interventional Radiology
The clinic may offer additional procedures not listed here. Contact them to confirm.
Does Baystate Franklin Medical Center accept insurance?
Yes, the clinic accepts insurance plans from the following providers:
  • Aetna
  • Ambetter
  • Beacon Health Options
  • Blue Cross Blue Shield
  • BMC HealthNet Plan
  • CeltiCare Health Plan
  • Children's Medical Security Plan
  • Cigna
  • Commonwealth Care Alliance
  • ConnectiCare
  • Consolidated Health Plans
  • Coventry / First Health
  • Fallon Health Plan
  • Harvard Pilgrim Health Care
  • HealthNet Federal Services
  • Health New England
  • HMC / Northeast Health Care Alliance
  • MassHealth
  • Medicare
  • MultiPlan
  • NHP
  • Northeast Direct
  • Oxford
  • Senior Whole Health
  • Serenity Care
  • Tufts Health Plan
  • Tufts Network Health (specialty care only)
  • UniCare
  • United Healthcare
  • US Family Health Plan
Contact the clinic to verify your specific plan is accepted.
Does Baystate Franklin Medical Center have any accreditations?
Yes, the clinic is independently accredited by the American College of Radiology (ACR). Active accreditation programs include Mammography Accreditation Program (MAP), Ultrasound Accreditation Program (UAP), Stereotactic Breast Biopsy Accreditation Program (SBBAP), and Breast Ultrasound Accreditation Program (BUAP). Independent accreditation means the clinic meets nationally recognized standards for staff qualifications, equipment safety, and image quality.
How do I book an appointment at Baystate Franklin Medical Center?

You can request an appointment at this clinic through Expected Healthcare by using the appointment request form on this page. Your doctor's order will be sent directly to the clinic, and in certain cases, the clinic will call you directly or we will call the clinic to make an appointment for you. In some cases, you may need to call the clinic to finalize your appointment information.

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Baystate Franklin Medical Center Reviews

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3.2
★★★☆☆
149 reviews

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